If you cannot find your question in our help centre or need some help making a booking please get in touch.
- What is a Winter Weekend?
- What is a Waterpark Escape?
- What is the Pirate & Princess Take Over ?
- What does Hotel + 2 days theme park mean?
- I need to amend my booking.
- What are the opening times of the Theme Park?
- What are the opening times for the Waterpark?
- What are the Waterpark ratios?
- Ticket only questions & bookings.
- John Lewis Partnership Day