I've already booked an overnight stay
Calls cost 13p per minute plus your phone company's access charge.
Looking to have your confirmation resent, just click here.
The Guest Experience opening hours are:
- Monday - Friday 9am- 9pm
- Saturday & Sunday 9am- 5.30pm
- Bank Holidays: 9am-5.30pm
- Christmas Eve: 9am-1pm
- Christmas Day: Closed
- Our Shortbreaks Guest Experience Team cannot help with questions or bookings relating to day only tickets.
- Our email team are unable to provide quotes or check availability.
- Our email team cannot cancel or amend bookings within 7 days.
- If you would prefer to call a local rate number you will find one at the bottom of your booking confirmation.