Santa Experience Information

Included in your package will be a unique experience to visit Santa. The experience will be dependent on which accommodation you book, full information can be found below.

Santa's Woodland Grotto.

The Santa's Woodland Grotto experience is included when staying at the CBeebies Land Hotel or Alton Towers Hotel and will be valid on the first date of stay.

Santa's Festive Breakfast.

Enjoy this magical Santa experience when you stay in a Enchanted Village Luxury Treehouse or Alton Towers Hotel and will be valid on the day of departure.

Christmas Tipi Party With Santa. 

Enjoy Santa's Tipi Party when you stay in the Splash Landings Hotel and will be valid on the first date of stay.

  • If you're staying at the Alton Towers Hotel, you will have the option of either Santa's Woodland Grotto or Santa's Festive Breakfast. please make your selection during the add-on stage of your booking.
  • We advise you to arrive 10 minutes before your allocated timeslots.
  • We will contact all guests in booking date order, so the earlier you book the more timeslots are likely to be available to choose from. Please be aware that when our team contacts you via phone this will be from a withheld number. If you do miss our call, we will leave a voicemail if you have this function, just to let you know we have been in touch. Please note that our time slots are subject to availability.