A Checklist Before You Arrive
We can't wait to welcome you to Alton Towers Resort! How can we help before you go?
Download your E-vouchers:
- You will receive your e-vouchers including; hotel check-in voucher, e-tickets for the Theme Park (if you have Theme Park tickets included in your short break) and any additional upgrades you have selected 7 days before your check-in date.
- We will send you a new confirmation email when they are ready. You won't need to bring any paperwork along with you to check-in, you can simply show your confirmation on your mobile phone.
- Please note that it is not possible for Shortbreaks guests to download their theme park tickets to the Alton Towers Resort App.
- For more information about using your Theme Park tickets, please visit our ticket validity page.
Download The Alton Towers Resort App:
- The official Alton Towers Resort app is your guide to enjoy even more fun at Britain’s Greatest Escape! With a brand new planner, queue times, a detailed map with wayfinding, plus fabulous exclusive offers the Alton Towers Resort app is here to help you plan your visit. Download the app here.
Manage Your Booking Online:
- You can add Theme Park tickets to your break and get ready to experience 40 rides and attractions, or dive into a wonderful world of water at the Waterpark! You can add on a variety of extras by visiting 'Manage My Booking'.