Existing Booking

Getting ready for your short break? we have a selection of our most frequently asked questions below.

Getting in touch with us.

Haven’t been able to find the answer you were looking for, or do you need more help? 

  • You can contact our email team, by filling out our Contact Us Form and a member of our Team will be in touch. 

  • If you would prefer to speak to one of our Guest Experience Team a local rate number can be found at the bottom of your confirmation. 

  • Please note our Shortbreaks Guest Experience Team cannot help with questions or bookings relating to day only tickets.

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm