Did you know?
You can amend your stay date or Theme Park entry date, update the lead name on your booking and add extras, you can do these via Manage My Booking. You can also download your e-vouchers, and arrange carer ticket refunds if needed.
Getting in touch with us:
The Guest Experience Opening Hours:
- Monday - Friday: 9am- 9pm
- Saturday & Sunday: 9am- 5.30pm
- Please note that the above opening hours may vary during Bank Holidays.