Getting in touch
If you have an existing booking, the fastest and easiest way to find your booking information and chat with our team is to log into Manage My Booking. Here you'll find all the latest need-to-know information about your upcoming break, plus, you'll be able to download your e-vouchers, add extras & amend your booking.
Know before you go
Have some questions about your upcoming short break? We've got you covered! Take a look at our helpful checklist below that has everything you need to know before you go, including breakfast, dinner and ticket information:
The fastest and easiest way to contact our team is via Live Chat, please click below.
How do I use my Theme Park tickets? +We've created an article with everything you need to know about your e-vouchers, including how to download them, when they're valid and opening hours throughout the year!
Take a look
Can I book my breakfast & dinner? +
Breakfast is included in your escape and will be served in the hotel that you're staying in. You will just need to book a table in advance by visiting the link below.
Dinner isn't included in your package unless stated otherwise at the time of booking. You are welcome to enjoy your evening meal in any one of our Resort Restaurants. We recommend booking in advance due to popular demand via the link below.Book my meals
How can I amend my booking? +
To give you peace of mind and flexibility you can amend your booking online. Take a look and the article below for all you need to know.Amend my booking
How do I use my Extraordinary Golf voucher? +
Extraordinary Golf Information