Existing Booking

Getting ready for your short break? we have a selection of our most frequently asked questions below.

Getting in touch with us.

Haven’t been able to find the answer you were looking for, or do you need more help? 
  • You can contact our email team, by filling out the below contact us form below and a member of our Team will be in touch. 
  • Alternatively, you can contact our Guest Experience Team via Telephone, please be aware we are experiencing very high call volumes and long wait times at the moment. 
  • If you need to contact us regarding booking or amending a restaurant reservation, please visit our Restaurant information. Our Guest Experience Team has the same table reservation availability as shown online.

Contact Us Form

01303 490 007 Calls charged at a local rate.

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm