Santa's Woodland Grotto- Booking Information

Come to Alton Towers theme park and look very carefully all around and you will see Santa’s Elves! Follow them into Santa’s cosy Woodland Grotto, where he’s having a little rest from all his preparations and is super thrilled to spend some Christmassy time with you. Don’t forget to ask Santa’ Elves to capture this magical moment with a family photo of you with Santa Claus!

Know Before You Book:

  • Upon booking, you will need to book one timeslot for your group to visit Santa (up to 6 people). Please note you do not need to book a timeslot for each party member.
  • Due to social distancing, we can accommodate a maximum of 6 guests during a visit to Santa's Woodland Grotto. If you're booking exceeds 6 people, you will need to book multiple timeslots to follow our social distancing guidelines. 
  • You'll need your booking confirmation number and the name of the lead booker so we can verify your short breaks booking
  • You must visit Santa’s Woodland Grotto on the same day of visit to the Alton Towers theme park, which is your day of arrival. 

Where is Santa's Grotto located?

  • Our Grotto's are located on Mistletoe Lane (CBeebies Land) or on Elf Avenue (Mutiny Bay), at the time of booking you will need to select a time and location.
  • We recommend arriving 10 minutes before your allocated timeslot.

I have booked the wrong slot, how can I amend my Grotto booking?

  • Should your reserved timeslot no longer be suitable, you can access your reservation from the booking email sent by Eventbrite and then click “View and manage your order online” and cancel it.
  • Once you have cancelled the unsuitable reservation, you can then make a new reservation.

I'm ready to book my timeslot.

  • The Santa Woodland Grotto timeslots are below, please remember that your Santa's Grotto experience is valid on the date of Theme Park entry (Check-in date) only.
  • Please click on the date your Theme Park entry is valid for. Once you have followed the link, please then click 'Register' which will take you through to the timeslots and locations. 
Short Break Check-in date Timeslot Booking Page.
4th December 2020 Book my timeslot
5th December 2020 Book my timeslot
6th December 2020 Book my timeslot
11th December 2020 Book my timeslot
12th December 2020 Book my timeslot
13th December 2020 Book my timeslot
14th December 2020 Book my timeslot
15th December 2020 Book my timeslot
16th December 2020 Book my timeslot
17th December 2020 Book my timeslot
18th December 2020 Book my timeslot
19th December 2020 Book my timeslot
20th December 2020 Book my timeslot
21st December 2020 Book my timeslot
22nd December 2020 Book my timeslot
23rd December 2020 Book my timeslot