Arriving At Our Resort

Arriving at the Resort:

  • Our address is  Alton Towers ResortAlton, Staffordshire, ST10 4DB.  If you need more information about travelling please see our directions page for more information.   


Parking at the Resort:

  • Your car parking is also included for the duration of your stay, just follow the signs to the hotel when you arrive. You're able to park in the hotel's car park prior to checking in and after checking out.

  • If you're visiting for the day or need further information please visit our car parking information section. 

Staying at a nearby hotel?

  • If you're visiting for the day or need further information please visit our car parking information section.

Car parking information

Checking In:

  • Resort Hotel guests will be emailed 3 days before arrival inviting them to check in online. (Just to let you know, this does not include Stargazing Pods guests.) Sometimes this may fall into your junk or spam folders. You'll then receive a handy notification when your room is ready. Your check-in / out times will be listed on your confirmation.
  • If you are staying at one of our nearby partner hotels please check your confirmation for check-in/out times.

  • Guests are advised to keep their luggage in their cars until their room is available. A shared self-storage room is available where you can store your own luggage, please speak to a member of the Reception team on arrival. 

Top Tip!

  • If you have added Theme Park and Waterpark tickets to your break, did you know that as a Resort Guest you can go into the Park and Waterpark before your hotel check-in time?