Arriving At Our Resort

Arriving at the Resort:

  • Our address is  Alton Towers ResortAlton, Staffordshire, ST10 4DB.  If you need information regarding travelling please see our directions page for more information.   

Parking at the Resort:

  • Car parking is included throughout the duration of your stay (for guests staying at the Alton Towers Resort Hotels) you will not need to move your vehicle until you depart the Resort. 

  • If you're staying at the Resort on arrival please follow the signs to the hotel car park. After you have parked your vehicle, please make your way to our reception, where you will be asked to complete the pre-arrival information. Please note you will not need to move your vehicle until you depart the Resort.

  • If you're visiting for the day or need further information please visit our car parking information section. 

Checking In:

  • You can check-in from 3 pm on the day of your arrival, if you're staying in either one of the CBeebies Land Hotel Suites or one of our Treehouses check-in will be available from 2 pm. Check out is before 10 am on the morning of departure.

  • Guests are advised to keep their luggage in their cars until their room is available. A shared self-storage room is available where you can store your own luggage, please speak to a member of the Reception team on arrival.