Under 18s policy

Guests aged between 16 and 17 are required to be accompanied by an adult of 18+ years in order to stay within the following accommodation:

• Enchanted Village Woodland Lodges
• Treehouses
• Stargazing Pods

If your party is not travelling with an adult of 18+ years, we advise staying within the following accommodations:

• Alton Towers
• Splash Landings Hotel

Letter of consent 

Guests aged between 16 and 17 who are staying within our Resort Hotels and are not accompanied by an adult of 18+ years within their party, will be required to provide a letter of consent signed by a parent or guardian. This will need to be presented at reception on arrival and will need to include contact phone numbers and the address of their parent/guardian.