• What time is check in/check out?
• What is the address & postal code for Alton Towers Resort?
• Can I download a map of Alton Towers Resort?
• Do parking charges apply for Alton Towers Resort guests?
• Is there anywhere to store luggage before/after the check-in /check-out time?

• Is breakfast included?
• Where can I eat dinner at Alton Towers Resort Hotels?
• Can I add dinner to my package?
• Where is the Rollercoaster Restaurant?
• Are we able to bring BBQ’s or cooking appliances?

• Do I get early access to the Theme Park?
• Is there an outdoor play area?
• Is there wi-fi access at the hotel?
• Is there a swimming pool at Alton Towers Resort?
• Is there entertainment?

• Where can I find out about the rooms at Alton Towers Resort?

• What is the birthday package?
• What are evening treats?
• What is late check out?

• How can I get more information about Alton Towers Spa?
• Where is the spa?
• Is the Alton Towers Spa included in my package?